Customer Support

Rocket Alumni Solutions Hardware & Setup Reviews: Full-Stack Kiosk Support Beyond Software

• Admin
• Digital displays , Customer support

Organizations evaluating digital recognition solutions often worry about being stuck managing hardware issues through multiple vendors. Traditional approaches separate software providers from hardware suppliers, forcing customers to coordinate between OEM warranties, hardware manufacturers, display vendors, and software companies when problems arise. This fragmented responsibility creates frustration when touchscreen kiosks malfunction, displays fail, or installation issues emerge—leaving customers asking, “Who actually fixes this?”