Booster Club Event Cancellation Policy: Refunds, Sponsors, Donors, and Clear Communication
A booster club event cancellation policy defines what happens when a fundraiser, banquet, or tournament cannot proceed as scheduled: who receives a refund and on what timeline, what sponsors are owed in exchange for a commitment that was not fulfilled, how donors are informed when a recognition milestone tied to an event is delayed, and who is authorized to send each communication. Programs that document these decisions before a cancellation happens handle the situation in hours. Programs without a written policy spend weeks managing refund disputes, sponsor calls, and donor confusion while trying to plan the makeup event simultaneously.
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